Account Manager | Contact Centre

  • Job Reference: 00000024-1
  • Date Posted: 18 February 2019
  • Recruiter: Gillespie People Solutions
  • Location: Glasgow
  • Salary: £24,000 to £28,000
  • Bonus/Benefits: £24k - £28k Basic DOE + Commission + Fabulous benefits package
  • Sector: Recruitment in Administration
  • Job Type: Permanent
  • Contact: Hazel Gillespie
  • Email:
  • Telephone: 01413198719

Job Description

We are delighted to be working alongside one of the UK’s leading recruitment agencies who operate across most industry sectors from various locations throughout the country. This award-winning agency is a market leader within the call and contact centre sector and offers one of the best career paths for motivated individuals seeking a diverse and successful career in recruitment.

Due to continued growth, our client currently has the opportunity for an Account Manager to work within one of the company’s busiest and most successful divisions in Glasgow – the Call & Contact Centre Key Account division.

What the company is looking for is an experienced recruitment professional from a high-volume background to join the team and manage a number of major accounts within the buoyant Contact Centre market. In this role, you will be responsible for working alongside a team of dedicated consultants, managing these accounts and filling a high volume of permanent contact centre roles such as Customer Service Advisors, Complaint Officers, Contact Centre Team Leaders etc.

In this role, you will have client contact from the start, and you will be required to manage and develop strong relationships with a variety of stakeholders, whilst ensuring you effectively manage their diverse expectations and high volumes of vacancies. You will be utilising the company database and external sources to find candidates for all vacancies as well as running and coordinating assessment centres and building up a quality talent pool for future vacancies.

This is a really busy, fast-paced role that would suit a proactive individual with high-volume recruitment experience who loves candidate attraction, is looking to take that next step in their recruitment career, join an organisation going through an exciting period of growth and really make their mark within this company.

If the sound of this excites you, please get in touch with Hazel today to find out more!

Contact: Hazel Gillespie

Phone: 0141 319 8719